We want to keep our servers on site, do you support this?

Push IT can certainly support your servers on site.

Will Push IT help manage my IT assets including hardware and software

When we onboard clients on to our IT support package, we take an inventory of your assets and then conduct an audit to assess your devices, software, and needs. Once this has been done, we then support your devices and software and propose the recommended solutions to keep your business in good IT health.

Do you offer warranty with the products purchased form Push IT?

We do offer warranty with all products purchased from Push IT.

How do I report a fault or issue?

You can request support by emailing support@pushit.co.uk. Alternatively, you can call 0117 244 5550 and one of our customer support operatives can assist you.

How soon does the support start after we have signed up with Push IT?

As soon as you have signed up with Push IT’s Business IT Support, we are able to get started right away!

What if my company needs IT support beyond 9.00am – 5.00pm?

Push IT ‘s Business IT Support packages are available in three tiers; Essentials, Enhanced and Premium. Priced from £25.00 to £35.00 per user, per month, we have a package to suit every business regardless of your operating hours.

What is included in the IT Business Support Package?

As part of our IT Business Support Package, we take care of both your hardware and software as well as any business devices (phone, laptop, desktop, server, network) registered to your users. Depending on the package you select for your team, we offer 40 hours of support a week as a minimum to each user, should they need it.

Can I send a message to someone on Skype for Business from Microsoft Teams?

You can use Microsoft Teams to chat with someone who’s using Skype for Business. Simply start a one-on-one chat with the person you’d like to talk to, and they’ll get your message in Skype for Business. In the chat, you’ll have the opportunity to invite them to join you and the rest of the world in Microsoft Teams.

Which browsers are supported for Teams?

The Microsoft Teams app works in the following desktop browsers:

  1. Internet Explorer 11
  2. Microsoft Edge
  3. The latest version of Chrome
  4. The latest version of Firefox

Safari is not currently supported

What is Microsoft Teams and why would I use it?

Microsoft Teams is a messaging app for teams where all conversations, meetings, files, and notes can be accessed by everyone, all in one place. It’s a place for collaboration and work to happen in the open. Microsoft Team’s interface is reminiscent of social media chat clients, like Facebook or Google Hangouts.